Your business is our pleasure.
Elaa – which means trusted advisor in Arabic – is Seera’s refreshed Travel Management business unit; building on the success and strength of our Corporate and Government travel service.
We’ve designed Elaa to transform the Corporate and Government travel sector from transactional to advisory by providing integrated travel management solutions. Through our tailored and intuitive technology-based platform, we can ensure a smooth, easy and value-oriented service.
We offer bespoke partnership solutions, tailored to your individual business requirements:
- Pop-up travel outlet: A dedicated person or team can be stationed in your business to efficiently manage, book and advise on employee travel requirements. There are currently around 300 of these outlets, varying in size, across the Kingdom.
- 24/7 contact centre: To support all employee travel requirements including bookings, changes, updates and queries.
- Dedicated account manager: To ensure maximum value and the best, tailored solutions across all elements of your partnership with Elaa.
- Full travel itineraries: Our team provides fully developed staff travel itineraries, inline with your business allowances, including: flights, hotels, car rental, chartered flights and cargo.
Benefits of working with us:
- Excellent customer service.
- Quick process & follow-up times.
- Highly qualified and knowledgeable staff.
- Tailored solutions to meet unique requests.
- Confidentiality; we value privacy and conform to strict compliance requirements.
- Strength and support of our central sourcing and fulfilment unit to ensure best solutions and value.
- And, as Elaa is part of Seera, client employees also benefit from easy access to Almosafer travel services for all their personal travel needs.
In addition to government and business corporate travel management services, we also provide cargo services:
- Branches in KSA and dedicated agents in more than 250 cities worldwide.
- Experience and knowledge on all phases of international freight.
- Routing and transportation arrangements.
- Shipping solutions.
- Customs clearance.
- Door to door service.